We will soon be exiting our “Alpha” phase, which means newly registered users will no longer receive discounts at signup. Users who have already registered can continue to use their discounts.
We will also be handling refunds in an automated process in the event that the hashrate you receive after purchase is less than what you ordered. In other words, if the average amount of hashing power over the lifetime of the order was less than what you ordered, any missing hashrate you paid for will be given to you as credit that you can use to purchase more hashing power in the future. These credits can be found in your user profile section.
If you have any questions or comments regarding these changes, please feel free to shoot us an email at firstname.lastname@example.org